Join a vibrant international team dedicated to making the Internet a safer place for everyone!

Who are we?

Besedo is a tech company delivering Trust & Safety solutions to online marketplaces worldwide. Every year, we review and moderate over 500 million pieces of user-generated content and block more than 40 million fraud attempts – helping online platforms stay safe and trusted for millions of users.

Besedo has headquarters in Stockholm (Sweden) and employs over 300 employees in 5 offices in different countries. Implio is our all-in-one SaaS moderation platform that combines state-of-the-art AI (deep learning, NLP, computer vision) with a powerful user interface for human moderation and powerful analytics. The result is an easy-to-use content moderation solution that enables companies to reduce risks, protect their users and build safer online environments.

Learn more about Implio in this , and discover more about Besedo on our .

About the Role

As a Online Content Moderator, you will be responsible for reviewing and moderating all user-generated content to ensure legal compliance and safety of content for users of our client’s platform.

Your Responsibilities

Understand and remain knowledgeable of client policies and guidelines.

Visually navigate and review images, accounts, and text-based content.

Evaluate and make decisions in accordance with defined policies and guidelines

Report and provide feedback on trends, common end-user mistakes and questions to manager, in a timely manner.

Escalate violations of client policies and instances of fraud using internal tools and processes.

Identify improvement opportunities in workflow, automation, and suggestion solutions to relevant teams.

Interface effectively with other internal and client teams.

Balance priorities of workflow in line with stakeholder expectations.

Participate in training to conduct correct and accurate moderation policies.

Support different workflows, clients, and markets as and when required.

Skills, Knowledge & Expertise:

Fluent in Spanish and have good knowledge of English.

Flexible and able to make quick decisions in a dynamic environment.

Maintain a high level of quality in each case that is reviewed.

Achieve hourly productivity/efficiency targets as part of daily workflow

Conscientious and reliable – commitment is one of our core values!

Eagle-eyed with great attention to details.

Caring about people – you will be working with securing the online safety our customers and their users.

Ideally interested in marketplaces, shared economy and new technology.

What We Offer

An opportunity to make a real impact on internet safety and the digital world.

A stimulating job in a fast-moving, international tech company.

🏝️ Full-Time – Hybrid in Malta

Hybrid work (home + Qormi office).

Additional vacation days.

Team performance bonus + WFH allowance

Corporate gym, shops and taxi discounts.

Private Health Insurance + eye care, and well-being professional support.

Refer-a-friend bonus scheme.

Comprehensive training and constant feedback.

Career growth in management or a specialist field.

Fun events & international team culture.

💻 Freelance – Remote EU

Fully remote, work from anywhere in the EU
Invoicing-based collaboration agreement
Flexible engagement model
Access to training & team knowledge base
Active fiscal registration required
Stable, long-term project scope

Who we are

At Besedo, we protect people where they meet online. Our work helps online businesses keep their communities safe and create experiences built on trust, respect, and care.

Our technology does the heavy lifting. We build intelligent tools and train advanced AI models to stop harmful content before it ever reaches the end user.

But technology alone isn’t enough.

What truly makes the difference is human intelligence. Our moderation experts bring judgment, empathy, and context — the things machines can’t replicate. They review content with care and responsibility, making thoughtful decisions that protect users while preserving what makes the internet open and human.

Together, our people and our technology create safer digital spaces.

Spanish Customer Support | Freelance - Remote EU | Full Time - Hybrid Malta

Job Description