We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki. Depending on the project, you may provide customer service, after-sales support, technical assistance, roadside assistance, claims support, or support for business customers.

Working Location: This role is only remote in Greece. Work remotely anywhere in Greece.

Work Model: Remote

Language: Dutch – C1/C2 level

English: B2–C1, depending on the project

Compensation:€1,300–€1,500 gross/month (paid over 14 months) + performance-based bonus of up to €250/month, depending on the project

Relocation Package: Hotel accommodation, airport pick-up, flight ticket, and real estate agency fee

Working Schedule: Monday–Friday, with occasional weekend shifts depending on the project

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

Your Responsibilities

Provide customer support via phone, email, and chat
Handle inquiries related to products, services, orders, deliveries, payments, warranties, and repairs
Provide after-sales support and assist with returns, replacements, refunds, and warranty claims
Troubleshoot basic technical issues and guide customers through product setup and configuration
Handle customer complaints professionally and provide appropriate solutions
Create and manage customer cases accurately in CRM systems
Investigate customer issues and determine the most appropriate solution
Escalate complex cases to the relevant internal teams when necessary
Provide customers with timely updates regarding their cases
Complete back-office tasks and maintain accurate customer records
Use internal tools and knowledge bases to research information and resolve inquiries
Maintain a professional and customer-focused approach in every interaction

Requirements

C1/C2 level of Dutch
B2–C1 level of English, depending on the project
Strong written and verbal communication skills
Good problem-solving and multitasking abilities
Customer-oriented and solution-focused approach
Ability to remain calm and professional when handling challenging customer situations
Ability to work effectively in a fast-paced international environment
Basic familiarity with CRM systems and digital tools is an advantage

What We Offer

100% remote work from Greece
Competitive salary of €1,300–€1,500 gross/month, depending on the project, and it is paid over 14 months,
Performance-based bonus of up to €250/month, depending on the project and individual performance
Fully Paid and structured training
Comprehensive onboarding and nesting support
Opportunities for continuous learning and professional development
Career progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support roles
Relocation support including 4 weeks hotel accommodation, flight ticket, airport pick up and real estate agency fee
The opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas

Apply Now

If you are a Dutch-speaking professional looking for the opportunity to work remotely from Greece while enjoying the flexibility of remote work and the Mediterranean lifestyle, this could be the perfect opportunity for you. Imagine building your career in an international environment while enjoying Greece's beautiful surroundings, relaxed lifestyle, and year-round sunshine.

Apply now and take the next step in your international career!

Dutch-Speaking Customer Support Agent - Remote in Greece - Relocation Package

Job Description