FULL TIME
IS-SWIEQI, MALTA
SHIFT
04 November 2026
Ref: 456876

We are seeking an IT Support Technician to provide day-to-day technical support to users and ensure the smooth operation of IT systems and equipment.

Key Responsibilities: -Troubleshoot hardware, software, printers, network connectivity, and user access issues. -Set up and maintain PCs, laptops, mobile devices, and other IT equipment. -Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. -Manage approved user accounts, permissions, and access for new employees and offboarding. -Maintain IT asset and software licence records. -Monitor backups, assist with data recovery, and apply security updates and antivirus controls. -Carry out preventive maintenance and document technical solutions. -Coordinate with external IT providers and assist with IT equipment purchases. -Guide users, prioritise support requests, investigate recurring issues, and respond to urgent technical problems. -Escalate complex issues when required and follow appropriate IT procedures.

Profiles

Competencies

Remotely diagnose a hardware or software problem
Clean and set up material and equipment
Guide the user on solving problems or take over control of system remotely
Determine interventions based on information from the helpdesk, hotline or information files
Determine means needed to solve a problem. Adjust call if necessary (on-site maintenance, specialised technician...)

Past Experience

Occupation

Experience(months)

TECHNICIAN, COMPUTER

Driving Licences

No Driving Licenses required for this vacancy

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Salary: €1,200-1,900 per month

IT Support Technician

Job Description