FULL TIME
IL-GZIRA, MALTA
FULL DAY
28 October 2026
Ref: 456412

The Trainer and Retention Executive is responsible for managing the full employee lifecycle including on boarding, training, retention, and off boarding.

The role ensures that employees are properly introduced, developed, supported, engaged, and exited in a structured, lawful, and dignified manner. This is a practical role requiring daily presence within departments and close cooperation with Managers of Departments. Key Responsibilities On Boarding and Induction Manage the full on boarding process for all new hires from first day through confirmation Deliver structured induction programmes covering company culture, standards, policies, and conduct Coordinate departmental on boarding plans with Managers of Departments Ensure all documentation, training schedules, and probation objectives are in place from day one Conduct regular check in meetings during the probation period Identify early performance or behavioural issues and intervene promptly Confirm readiness for confirmation in coordination with Managers of Departments Training and Development Design and deliver induction and ongoing training programmes Prepare annual training plans in coordination with Managers of Departments Deliver internal training sessions on service standards, compliance, leadership, and operational procedures Coordinate external training providers where required Maintain accurate training records for audits, inspections, and certifications Assess training effectiveness and continuously improve content and delivery Retention and Employee Engagement Monitor staff turnover and identify early indicators of attrition Conduct structured exit interviews and prepare retention analysis reports Develop and implement retention initiatives with Managers of Departments Support managers in addressing staff dissatisfaction, absenteeism, and performance concerns Lead employee engagement initiatives and internal communication activities Promote a workplace culture based on respect, accountability, and performance Off Boarding and Exit Management Manage the full off boarding process following resignation or termination of employment Conduct formal exit interviews in a professional and structured manner Ensure return of company property, removal of access, and system clearance in coordination with IT and line management Coordinate final pay, leave balances, and statutory documentation with Payroll and HR Analyse exit data to support retention strategy and management reporting Ensure exits are handled with dignity, order, and full legal compliance Maintain professional alumni relations where appropriate Interview Governance and Safeguards The Trainer and Retention Executive may independently conduct on boarding interviews, probation reviews, and standard exit interviews as part of the normal employment lifecycle In cases involving disciplinary termination, senior management exits, legal exposure, or reputational risk, interviews must be conducted jointly with the relevant Manager of Department and or HR Manager Where a conflict of interest exists, a second interviewer must be appointed All interviews must be formally documented and retained in line with company policy and data protection requirements Performance and People Support Support performance appraisal processes across all departments Coach supervisors on people management, communication, and conflict handling Identify high potential employees and support internal succession planning Act as a trusted HR contact for staff matters relating to development and growth Compliance and Reporting Ensure all on boarding, training, retention, and off boarding processes comply with internal standards and regulatory requirements Prepare monthly and quarterly reports on training coverage, probation outcomes, staff turnover, and exit trends Support HR audits, inspections, and internal reviews related to people management Required Experience and Skills Minimum three years experience in training, human resources development, hospitality, retail, or operations Strong communication and presentation skills Excellent interpersonal skills with the ability to influence at all organisational levels High emotional intelligence and sound judgement Highly organised, detail focused, and self motivated Fluent in spoken and written English Working knowledge of HR systems is an asset Personal Attributes Firm yet fair in approach Credible and consistent Calm under pressure Resilient and disciplined Genuine commitment to people development and standards Key Performance Indicators Training completion rate Probation success rate Reduction in staff turnover Time to productivity for new hires Employee engagement scores Internal promotion rate Compliance and quality of off boarding documentation

Profiles

Competencies

Draw up documents for follow-up/manage of personnel; update (social survey tables, salary tables, holiday planning...)
Inform staff/personnel on social legislation and specific company policy issues
Follow-up on individual files of workers/employees and do updates. Do statutary declarations/notifications
Follow-up administrative personnel/staff management: training (call for participants, room reservations)
Follow-up administrative personnel/staff management: internal shifts, transfers

Past Experience

Occupation

Experience(months)

CLERK, HUMAN RESOURCES

Driving Licences

No Driving Licenses required for this vacancy

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Salary: €17,280-24,960 per year

Trainer and Retention Executive

Job Description