a","addressRegion":"Malta","addressCountry":"MT"}},"identifier":{"@type":"PropertyValue","name":"Las Vegas Resort Ltd","value":"JBJITXSB9L"},"directApply":true,"url":"https://www.nextmove.mt/CZOJQ3OU5O/paceville-malta/full-time/receptionist","employmentType":"FULL_TIME"}1f:T5c8,

We are seeking a professional and guest-focused Receptionist to provide a warm welcome and excellent customer service to hotel guests.

The role involves managing check-ins and check-outs, reservations, guest enquiries, and daily reception duties.

Key Responsibilities

Welcome guests and provide professional and friendly service.
Handle check-ins and check-outs efficiently.
Manage reservations, bookings, and guest enquiries.
Process payments and maintain accurate guest records.
Assist guests with information, requests, and general enquiries.
Coordinate with other hotel departments to ensure smooth operations.
Maintain a high standard of guest satisfaction and customer service.
Use hotel Property Management Systems (PMS) as required.
Maintain an organised and professional reception area.
Handle guest concerns and assist in resolving issues appropriately.

Requirements

Strong command of English and Italian.
Knowledge of an additional language is an advantage.
Excellent communication and interpersonal skills.
Positive and genuine attitude towards guest service.
Previous experience with hotel PMS is preferred; training will be provided.
Professional, organised, and able to work in a fast-paced environment.
Flexible and available for immediate employment.

Receptionist

Job Description