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The Public Area Attendant is responsible for maintaining the cleanliness and aesthetic appeal of all public and common areas within the property

The Public Area Attendant is responsible for maintaining the cleanliness and aesthetic appeal of all public and common areas within the property. This includes lobbies, hallways, restrooms, elevators, stairways, and other designated public areas. The role ensures a welcoming, sanitary, and safe environment for guests, visitors, and staff by adhering to hygiene and cleanliness standards set by the organization.

Key Responsibilities

Cleaning and Maintenance:

Clean and sanitize all public restrooms, lobbies, hallways, elevators, staircases, and other public spaces.

Dust, vacuum, mop, and polish floors, furniture, and fixtures.

Empty trash bins and replace liners regularly.

Upkeep of Public Spaces:

Maintain cleanliness of glass doors, mirrors, windows, and other surfaces.

Ensure that public areas are tidy and free from obstructions or hazards.

Report any maintenance issues or safety hazards to the supervisor or engineering department.

Restocking and Supplies:

Replenish supplies in public restrooms (e.g., soap, toilet paper, paper towels).

Ensure cleaning carts are stocked and organized.

Guest Interaction and Assistance:

Greet guests courteously and assist with directions or questions as needed.

Respond promptly to guest requests or concerns and escalate to supervisors when necessary.

Compliance and Safety:

Follow all health and safety regulations and company procedures.

Use cleaning chemicals and equipment safely and correctly.

Adhere to infection control policies and procedures.

Documentation and Reporting:

Complete daily task checklists and log any incidents or unusual observations.

Report lost and found items per hotel or company policy

Public Area Attendant

Job Description