Are you taking a gap year and eager to gain valuable work experience? Join our dynamic team as a Maltese-speaking call centre agent and enjoy a fun, supportive environment where your energy makes a difference!

What We Offer:

A Fun, Supportive Team: We laugh, learn, and grow together, always having each other's backs.
Feeling Appreciated: Your hard work helps us deliver top service, and we show our gratitude every day.
Growth Opportunities: We promote from within and support your development. Never get stuck—your career can grow here!

Main tasks and responsibilities

Saving the Day: You’ll be the first line of defense when our customers need help. Whether it's a question, an issue, or a moment of confusion, you’ll swoop in with your superpowers to make everything right.
Listening Like a Pro: You'll be a customer’s favorite person because you truly listen. Whether they’re excited, frustrated, or just need a little guidance, you’ll offer a warm, welcoming experience every time.
Customer Happiness Champion: You'll turn every interaction into a celebration of joy.

Educational and skill requirements

Fluent in Maltese and English
Excellent communication skills
Friendly, motivated, and eager to learn
Job benefits

Perks & Benefits:

Competitive basic salary plus performance bonuses — your effort truly pays off!
Incentive allowances to reward your dedication
Monthly team events and fun activities
Staff discounts at over 50 local shops and eateries
Gym packages and mobile plans to keep you feeling your best
Free on-site parking and a modern canteen with healthy options
Health insurance coverage
Full training at our vibrant Mosta office — we invest in your success!

About Us
Centrecom Limited:
Centrecom has over a 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.

Call Centre Agents (For Gap Year Students)

Job Description